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I placed an order for 5 items October 12. They sent 4 items correctly and one wrong item. I let them know immediately when I received it and I included pictures. They asked questions, and I responded--multiple times. You have to submit an electronic "ticket," which...
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#472615
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I ordered items on November 15, 2013. One of the items I wanted (and paid for) was on backorder. I did not know this until it was already paid for...it stated in my shopping cart that the item was available. Item will be available in 2-3 weeks. Okie dokie. ...
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#471386
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Spurst sent me and charged me three orders of my order but I only wanted one. Instead of calling in because I couldn't find a phone number, I had to submit a "ticket". In this ticket, you email back and forth with the customer service agent but each time it takes them...
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#468769
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I ordered 4 items 2 of which were on back order. I canceled one item, 1 item ($10.00) was shipped and I received email saying the others would be shipped in 3-5 business days. Well 3 weeks later I canceled the back order items because they were now saying 2 weeks. I...
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#465635
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An absolute nightmare. I ordered 3 items that were seemingly available until I checked out and paid. I got a confirmation email immediately listing each item as backordered with an estimated delivery time of 1-2 weeks. 2 weeks later, still nothing, items are still on...
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Anonymous
wiwiwiz

Omg I have the same problem what should I do help please :(

Anonymous
annaama

i want to order from spurst and im not sure if its a safe website please advice :sigh

#464956
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Took my money but didn't deliver my goods. Placed my order on November 2nd and as of December 14 still had nothing to show for this agony. Finally spoke to customer service after being on hold for 15 minutes repeatedly being told I was the second caller with a 2...
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lunafiore
lunafiore

Don't get sucked in to the Spurst website. It looks legite and well put together but it's obvious they're not. I'll continue to use the tried and true online shopping websites...

#463698
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I ordered two outfits to celebrate my boyfriends 21st birthday. I ordered them on 3 day shipping. That cost $15 extra. On day 4 of my package not being here I called and complained. They told me that they would not refund my 3 day shipping charge unless I changed it to...
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#462683
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Order a 5.5" Stiletto Heel Platforms sent the wrong item and will not fit either. Called and mail it back via UPS with RMA ticket for a refund and they refused the package. BEWARE BEWARE, BEWARE THIS COMPANY'S REVIEW WILL TELL YOU THE WAY THEY RUN THEIR BUSINESS.......
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#461365
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Ordered 6 items and returned 3 of them. I called first to make sure I could return them and the girl told me they could all be returned for a refund. This was October 9th and their site said it was delivered. UPS confirmed it. They said they were busy with Halloween...
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#460144
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This is hands down one of the shadiest companies ever. DO NOT order anything with the expectation that you'll be receiving it anytime soon. Every single item I ordered (6 items total) was backordered once they'd charged my card. Yes, charged not authorized. It took two...
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#457621
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