An absolute nightmare. I ordered 3 items that were seemingly available until I checked out and paid.
I got a confirmation email immediately listing each item as backordered with an estimated delivery time of 1-2 weeks. 2 weeks later, still nothing, items are still on backorder. Customer service might as well be non-existent at this company. No refund, still haven't received my items.
They need to realize that as customers, we've paid for a product and their responsibility is to either fulfill the order OR refund us- it's just that simple. I will never ever order again and have warned all my female friends and clients as well.